Getting the right information into the right hands
When a complex maintenance or repair issue arises, technicians often request specific documentation to complete the work. Unfortunately, distribution is often a manual, ad hoc process, hindering responsiveness and accountability. Not only does this lack of access to technical documents delay repair time, but it increases the airline’s compliance risk.
On-demand access and assured delivery
With AireXpert, there’s never a question of where to find technical documentation. The platform stores a library of PDFs, photos, video tutorials, and other file types – all available on demand for approved users. If new documentation or content is requested during an event, the appropriate stakeholder can easily upload files directly through the platform. AireXpert also records delivery confirmation, closing the loop for every document request.
Simplify execution
On-demand Technical Documents
Maintenance teams always have a library of mandatory documents at their fingertips.
Event Timeline and Group Chat
Technicians can request specific documentation or content, which is included in the event timeline, providing undeniable visibility into the workflow.
Identify Stakeholders
Internal and external team members are assigned to events, providing one-click access to the optimal resources.
On-demand Technical Documents
Maintenance teams always have a library of mandatory documents at their fingertips.
Event Timeline and Group Chat
Technicians can request specific documentation or content, which is included in the event timeline, providing undeniable visibility into the workflow.
Identify Stakeholders
Internal and external team members are assigned to events, providing one-click access to the optimal resources.
On-demand Technical Documents
Maintenance teams always have a library of mandatory documents at their fingertips.
Event Timeline and Group Chat
Technicians can request specific documentation or content, which is included in the event timeline, providing undeniable visibility into the workflow.
Identify Stakeholders
Internal and external team members are assigned to events, providing one-click access to the optimal resources.
Solutions made simple
Learn more from here
Why should my company use AireXpert?
Excellent question. AireXpert is a new way for your maintenance department to communicate. It reduces email & phone calls and replaces them with something faster, better organized and more secure. Instead of one-off email chains and phone calls, all communication regarding the repair of an aircraft is organized into events that are easy to create, join and search. When there’s a event for all repairs going on at your airline, everyone knows exactly where to go to get work done.
How can we use AireXpert effectively?
The key to AireXpert success is events. By creating an event for an aircraft requiring any category of line or base maintenance (Out-of-Service, RON, inspection, or modification) you create a space for every conversation to happen. And because events are made for specifically for aircraft maintenance, AireXpert has tools to meet changing needs -- If someone new gets involved, you can simply add them to the event and they scroll to read through old conversations. When it’s the event is over, it is saved with the aircrafts history making it easy to diagnose and repair next time.
What is an AireXpert Event?
Events are where work happens in AireXpert. An Event is a single place for a team to share messages, tools and files. Events are created for an aircraft requiring any category of line or base maintenance (Out-of-Service, RON, inspection, or modification). In addition, airlines can share an Event with external partners like contractors, clients and vendors with AireXpert External Link. Learn more about how channels can speed up your daily work here.
Is AireXpert more secure than email?
Yes! Unlike email, AireXpert is not susceptible to spam or phishing, which causes 90% of data breaches. You will only ever receive AireXpert messages from other people inside your organization, or from trusted partners using AireXpert Connect. You may get notifications from apps integrated with your workspace, such as sabre, Google Docs or Jira. AireXpert offers enterprise-grade data protection and privacy. Granular controls allow admins to customize security for each user, so no one sees things they shouldn’t. Learn more about how AireXpert can securely replace email inside your company.
What is AireXpert Connect?
Connect is AireXpert's solution for large, complex organizations with lots of moving parts. It empowers your entire maintenance department to work with the agility of a small team while tapping into the resources and shared knowledge of your enterprise.
What is AireXpert Externalink?
AireXpert External Link is a more secure and productive way for organizations to communicate with vendors and outside contacts. It lets you move all the conversations with your external partners, vendors and others into AireXpert, replacing email and fostering collaboration.
