Clear communication with a common goal
When flight crews recognize an aircraft defect, they must quickly relay pertinent details to maintenance control. Any delay, ambiguity, or missing information can be the difference between an on-time departure and lengthy disruption. As a centralized communication channel, AireXpert enables a productive flow of information.
Fewer miscommunications. Faster repairs.
AireXpert makes it quick and easy for flight crews to articulate the nature and symptoms of the defect they’re experiencing – accelerating the repair lifecycle. Flight crews can upload images and videos directly through the platform, further reducing the technical burden of conveying technical information.With detailed input and the ability to follow up directly with the flight crew, maintenance control and technicians can promptly and accurately diagnose the problem and formulate a plan to avoid unnecessary flight delays.
Simplify execution
Group Messaging
The platform centralizes all event-specific communication and automatically loops in the relevant stakeholders.
Shared Photos and Videos
Flight crews can capture and share what they’re seeing with the aircraft, saving valuable time, eliminating misunderstandings while preventing crew rest and duty time limitations with built-in business logic.
Real-life Event Timeline
With access to up-to-the-second event progress, flight crews can provide accurate flight updates to passengers, optimizing the customer experience.
Group Messaging
The platform centralizes all event-specific communication and automatically loops in the relevant stakeholders.
Shared Photos and Videos
Flight crews can capture and share what they’re seeing with the aircraft, saving valuable time, eliminating misunderstandings while preventing crew rest and duty time limitations with built-in business logic.
Real-life Event Timeline
With access to up-to-the-second event progress, flight crews can provide accurate flight updates to passengers, optimizing the customer experience.
Group Messaging
The platform centralizes all event-specific communication and automatically loops in the relevant stakeholders.
Shared Photos and Videos
Flight crews can capture and share what they’re seeing with the aircraft, saving valuable time, eliminating misunderstandings while preventing crew rest and duty time limitations with built-in business logic.
Real-life Event Timeline
With access to up-to-the-second event progress, flight crews can provide accurate flight updates to passengers, optimizing the customer experience.
Solutions made simple
Learn more from here
Why should my company use AireXpert?
Excellent question. AireXpert is a new way for your maintenance department to communicate. It reduces email & phone calls and replaces them with something faster, better organized and more secure. Instead of one-off email chains and phone calls, all communication regarding the repair of an aircraft is organized into events that are easy to create, join and search. When there’s a event for all repairs going on at your airline, everyone knows exactly where to go to get work done.
How can we use AireXpert effectively?
The key to AireXpert success is events. By creating an event for an aircraft requiring any category of line or base maintenance (Out-of-Service, RON, inspection, or modification) you create a space for every conversation to happen. And because events are made for specifically for aircraft maintenance, AireXpert has tools to meet changing needs -- If someone new gets involved, you can simply add them to the event and they scroll to read through old conversations. When it’s the event is over, it is saved with the aircrafts history making it easy to diagnose and repair next time.
What is an AireXpert Event?
Events are where work happens in AireXpert. An Event is a single place for a team to share messages, tools and files. Events are created for an aircraft requiring any category of line or base maintenance (Out-of-Service, RON, inspection, or modification). In addition, airlines can share an Event with external partners like contractors, clients and vendors with AireXpert External Link. Learn more about how channels can speed up your daily work here.
Is AireXpert more secure than email?
Yes! Unlike email, AireXpert is not susceptible to spam or phishing, which causes 90% of data breaches. You will only ever receive AireXpert messages from other people inside your organization, or from trusted partners using AireXpert Connect. You may get notifications from apps integrated with your workspace, such as sabre, Google Docs or Jira. AireXpert offers enterprise-grade data protection and privacy. Granular controls allow admins to customize security for each user, so no one sees things they shouldn’t. Learn more about how AireXpert can securely replace email inside your company.
What is AireXpert Connect?
Connect is AireXpert's solution for large, complex organizations with lots of moving parts. It empowers your entire maintenance department to work with the agility of a small team while tapping into the resources and shared knowledge of your enterprise.
What is AireXpert Externalink?
AireXpert External Link is a more secure and productive way for organizations to communicate with vendors and outside contacts. It lets you move all the conversations with your external partners, vendors and others into AireXpert, replacing email and fostering collaboration.
